Check-In and Check-Out

• Check-in time: 1:00 PM
• Check-out time: 11:00 AM
• Any extension of stay must be confirmed with the Front Office in advance.
• The Management is not responsible for loss of valuables left in the room. Guests are advised to use the locker facility provided.

Cancellations and Refunds

• Cancellation 24 hours prior to check-in – 100% refund will be processed to the guest’s bank account within 5–7 working days.
• Cancellation within 24 hours of check-in – One night’s room charge will be applicable as a cancellation fee.

Public Decency and Behavior

• Local IDs and unmarried couples are not permitted.
• Guests will be liable for any damage caused to hotel property by themselves or their visitors.
• Gambling, or any activities contrary to public morals or local laws, are strictly prohibited.
• Guests are requested to dress appropriately in public areas; wearing underwear, bathing suits, or excessively casual attire outside the room is not permitted.
• Please maintain silence in corridors and public areas, especially during late hours, to ensure the comfort of other guests.

Hygiene, Safety, and Security Standards

• Smoking is strictly prohibited in all guest rooms, corridors, lobby, restaurant, and other hotel premises.
• Consumption of alcohol is not allowed in guest rooms, lobby, or restaurant.
• Room equipment and amenities are for in-room use only and must not be taken outside the hotel premises.
• Guests must not bring any flammable, explosive, or strong-smelling substances into the hotel.
• Cooking or food preparation inside guest rooms is not allowed.
• Weapons, illegal substances, or hazardous materials are strictly forbidden.
• Pets are not permitted inside guest rooms or any public areas.

Housekeeping and Laundry

• Laundry and ironing services are available upon request.
• Washing or drying clothes inside the room is not allowed for hygiene and safety reasons.
• Housekeeping assistance can be requested for any cleaning or maintenance needs.

Billing and Payments

• For long stays, interim bills must be settled every 7 days, with the final balance cleared at the time of check-out.
• Payments must be made via approved methods as informed by the Front Office

Guest Responsibility

• Guests are expected to follow all hotel policies, including fire safety, electrical safety, and hygiene regulations.
• The Management reserves the right to deny or terminate accommodation to any guest violating hotel rules or engaging in inappropriate conduct.